EmailMe Kind.
I don't exactly what you were offered at the point the modification was made, nevertheless have you talked to Bachelor's Degree about this an explored your complete alternatives? Under CAA regulations you can not declare under EU261 for any compensation as the time changes are understood before the flight and not on the day of departure or within 2 weeks of departure. Three days ago I was flying from Madrid to Stockholm with British Airways, by means of a linking flight in London Heathrow. We were told to keep invoices as we were entitled to payment for the travel costs.
Our flight was postponed by just over 5 hours, regardless of me having never had a problem with the airline - they were always on time or early for landing. This time, there was a hideous delay, where no-one had informes us of why the hold-up had taken place in the first location, and the departure time kept getting pressed back on the screen without a single explanation from the personnel - i attempted asking however they obviously were not notified.
As compensation for flight hold-ups is set at particular levels depending on the air travel hold-up and length, there's truly just two results right here - you have actually gotten the correct quantity flight delay compensation amounts and your claim is now over, or your claim has actually been turned down (in which case see Step 2 below). You can also ONLY take your case through the little claims system within six years from the postponed flight in England, Wales and Northern Ireland.
I would suggest getting in touch with Norwegian Airlines once again to ask them more details about your hold-up and why they are classing it as extraordinary conditions - and keep records of your correspondence with the airline company in case you need to refer back to it at a later date. Then you would have been entitled to payment topic to satisfying the conditions, if this had been a Thomson aircraft. Unfortunately you would not be entitled to compensation under EU261 rul; es in this instance. The only strategy you might now have is to grumble direct to KLM/Delta (they are partner airlines)and request for payment for the interruption.
If you were on another flight anywhere else worldwide, you may still be able to get your cash back and payment, however you're at the grace of other sets of guidelines. Airline companies need to offer assistance such as food, phone calls and lodging (where there's an over night delay) to travelers whose air travel has actually been cancelled, no matter exactly what caused the cancellation.
By the time they got on their air travel they were so pet dog tired they snoozed for the majority of the trip, while the eldest child (6) thankfully kept the youngest amused for most of the trip. A story that I am sure has been repeated sometimes, however I feel sure many of those 200 odd passengers on that air travel have simply let the matter drop. I 'd actually appreciate some assistance and recommendations on the very best way to maximise our compensation.
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