The UK's aviation regulatory authority is taking legal action versus Ryanair in a bid to guarantee it changes its policy on paying flight hold-up compensation. As the diversion and succeeding hold-up were for safety reasons and therefore outside Ryanair's control (extraordinary circumstances) we regret to recommend that no monetary payment is due under EU Policy 261/2004. The CAA have recently issued legal procedures versus a number of airlines (consisting of Ryanair) relating to compesnation in this location.
We likewise sustained costs of 2 hotels in the UK which we had actually booked for when we had actually arrived back in the UK. The cost of a hotel in Cape Verde on the first night of our hold-up as they did not offer us with a hotel that was suitable for us with a baby (space with no area for a cot, no a/c, no kettle). Mobile phone charges of roughly ₤ 150 as they chose not to provide us with a telephone to use and loss of wages for a day due to the length of the hold-up. My concern associating with this is do we pursue these costs from Thomas Cook directly or go through our travel insurance?
Just to inform you I did made an application for a travel insurance coverage from my bank (Barclays) since the time which AUgust 2013 when I obtained the travel loan up until I came back from the getaway and back right here in uk. So before the flight and for the whole getaway till we returned to uk we are complete covered with the travel insurance. And as soon as I came back, I did spoken to the travel agency and notified them about the postponed/ mayhem flight that we experience.
From the delayed flight from Kuwait the departure time that expected to be 11pm due to no pilot according to the Kuwait airlways personnel at the airport and had a flight the next day past 8 am Kuwait time, using the same flight number. We just remain inside the airplane, for fueling and modification of air travel teams/ supposed to be last only for 1-2 hours only. The whole long flight consisting of all the connecting air travel was all influenced and delayed.
So what started off as an early morning air travel with the possibility of delighting in a couple of hours sunshine in the afternoon ended up with an arrival in the early evening with only simply enough time to obtain to the supermarket prior to it closed. We were opting for a week and the return air travel was likewise delayed by the same sort of time so we simply had more time at the end rather than at the beginning. Once again an early morning air travel was chosen and this has just been advised as being postponed by 4 hours.
I don't what you were provided at the point the modification was made, nevertheless have you talked with BA about this an explored your full alternatives? Under CAA regulations you can not claim under EU261 for any compensation as the time changes are understood before the air travel and not on the day of departure or within 2 weeks of departure. 3 days ago I was flying from Madrid to Stockholm with British Airways, by means of a connecting air travel in London Heathrow. We were informed to keep invoices as we were entitled to compensation for the travel expenses.
However you would not be entitled to claim payment as the ash cloud was deemed to be an 'extraordinary situation'. E-mails to Malaysia Airlines were largely neglected, and finally after intervention from the CAA, they rejected any compensation was due. The solicitors how to claim flight delay compensation for Malaysia Airlines have actually mentioned the same defence as Emirates Airlines: particularly that the case of Sanghvi v Cathay Pacific Airlines has actually set a precedent in the High Court. I want to thank you for your expert help in recuperating my payment.
We likewise sustained costs of 2 hotels in the UK which we had actually booked for when we had actually arrived back in the UK. The cost of a hotel in Cape Verde on the first night of our hold-up as they did not offer us with a hotel that was suitable for us with a baby (space with no area for a cot, no a/c, no kettle). Mobile phone charges of roughly ₤ 150 as they chose not to provide us with a telephone to use and loss of wages for a day due to the length of the hold-up. My concern associating with this is do we pursue these costs from Thomas Cook directly or go through our travel insurance?
Just to inform you I did made an application for a travel insurance coverage from my bank (Barclays) since the time which AUgust 2013 when I obtained the travel loan up until I came back from the getaway and back right here in uk. So before the flight and for the whole getaway till we returned to uk we are complete covered with the travel insurance. And as soon as I came back, I did spoken to the travel agency and notified them about the postponed/ mayhem flight that we experience.
From the delayed flight from Kuwait the departure time that expected to be 11pm due to no pilot according to the Kuwait airlways personnel at the airport and had a flight the next day past 8 am Kuwait time, using the same flight number. We just remain inside the airplane, for fueling and modification of air travel teams/ supposed to be last only for 1-2 hours only. The whole long flight consisting of all the connecting air travel was all influenced and delayed.
So what started off as an early morning air travel with the possibility of delighting in a couple of hours sunshine in the afternoon ended up with an arrival in the early evening with only simply enough time to obtain to the supermarket prior to it closed. We were opting for a week and the return air travel was likewise delayed by the same sort of time so we simply had more time at the end rather than at the beginning. Once again an early morning air travel was chosen and this has just been advised as being postponed by 4 hours.
I don't what you were provided at the point the modification was made, nevertheless have you talked with BA about this an explored your full alternatives? Under CAA regulations you can not claim under EU261 for any compensation as the time changes are understood before the air travel and not on the day of departure or within 2 weeks of departure. 3 days ago I was flying from Madrid to Stockholm with British Airways, by means of a connecting air travel in London Heathrow. We were informed to keep invoices as we were entitled to compensation for the travel expenses.
However you would not be entitled to claim payment as the ash cloud was deemed to be an 'extraordinary situation'. E-mails to Malaysia Airlines were largely neglected, and finally after intervention from the CAA, they rejected any compensation was due. The solicitors how to claim flight delay compensation for Malaysia Airlines have actually mentioned the same defence as Emirates Airlines: particularly that the case of Sanghvi v Cathay Pacific Airlines has actually set a precedent in the High Court. I want to thank you for your expert help in recuperating my payment.