If you are postponed for more than 3 hours or your flight is cancelled, EU rule 261/2004 states that you are commonly entitled to assert payment up to the value of ₤ 470. I presume you are getting EU261 payment for a postponed air travel as opposed to compensation for the way your hold-up was handled here, nevertheless to have not received a reply within 6 months is highly uncommon regardless of the backlog that Thomas Cook may have had. We were informed by a Thomas Cook rep that we would be diverted to another airport after 7 hours in the airport with 3 children and a mad partner this was not the very best start. Thomas Cook had subcontracted the air travel and would not provide us any compensation at all. I have an original letter with the air travel numbers on however I do not have our tickets or boarding passes.
I don't what you were provided at the point the change was made, however have you talked to BA about this an explored your full choices? Under CAA regulations you can not assert under EU261 for any payment as the time modifications are known prior to the air travel and not on the day of departure or within 2 weeks of departure. 3 days ago I was flying from Madrid to Stockholm with British Airways, via a linking air travel in London Heathrow. We were informed to keep receipts as we were entitled to payment for the travel costs.
I am looking for the letter that Thomas Cook provided us to explain what had actually taken place, since at the point, they stated the only people who could claim were the ones who lost a days wage. It was the my name, date (however no year) and Air travel number on it. Is this enough to assert? I would go back to Thomas Cook and ask them to track through their HQ records as flights have manfiests and these will have been kept digitally. This issue was considered in the Jet2 v Huzar ruling handed down by the Court of Appeal on 11 June 2014.
Asked why individuals do not declare payment when flights are postponed, travel expert Simon Calder told the BBC: It's partially since people don't know. Passengers were most likely holiday flight delay compensation to experience delays of more than 3 hours on short-haul flights with airline companies Vueling, Monarch and Thomas Cook, which together made up more than 700 delays in the in 2014 across 68,000 passenger journeys.
I would recommend contacting Norwegian Airlines once again to ask more details about your delay and why they are classifying it as remarkable situations - and keep records of your correspondence with the airline in case you have to refer back to it at a later date. If this had actually been a Thomson airplane then you would have been entitled to payment topic to satisfying the conditions. Unfortunately you would not be entitled to payment under EU261 rul; es in this circumstances. The only course of action you might now have is to whine direct to KLM/Delta (they are partner airline companies)and request compensation for the disruption.
Additionally you can approach a specialist legal company such as Bott and Co who specialise in air travel payment cases and have a track record of assisting consumers. Due to a malfunctioning Fire Extinguisher discharging in the cockpit, our flight was diverted to Barcelona, where the pilot and co-pilot were clinically cleared, the extinguisher was changed and the airplane re-fuelled. I have a couple of questions regarding this compensation as well as concerning expense sustained as an outcome of this delay.
Considering that less than half of 1 % of Ryanair air travels are postponed by over three hours, this judgment will have less impact on Ryanair than any other airline." Commenting on the CAA's move, he said the airline company was not sure why enforcement action was being threatened when Ryanair was complying fully with EU 261 policies. Airlines are now likely to move to a different defence to turn down payment claims, claiming that the technical fault was in fact a covert production defect".
I don't what you were provided at the point the change was made, however have you talked to BA about this an explored your full choices? Under CAA regulations you can not assert under EU261 for any payment as the time modifications are known prior to the air travel and not on the day of departure or within 2 weeks of departure. 3 days ago I was flying from Madrid to Stockholm with British Airways, via a linking air travel in London Heathrow. We were informed to keep receipts as we were entitled to payment for the travel costs.
I am looking for the letter that Thomas Cook provided us to explain what had actually taken place, since at the point, they stated the only people who could claim were the ones who lost a days wage. It was the my name, date (however no year) and Air travel number on it. Is this enough to assert? I would go back to Thomas Cook and ask them to track through their HQ records as flights have manfiests and these will have been kept digitally. This issue was considered in the Jet2 v Huzar ruling handed down by the Court of Appeal on 11 June 2014.
Asked why individuals do not declare payment when flights are postponed, travel expert Simon Calder told the BBC: It's partially since people don't know. Passengers were most likely holiday flight delay compensation to experience delays of more than 3 hours on short-haul flights with airline companies Vueling, Monarch and Thomas Cook, which together made up more than 700 delays in the in 2014 across 68,000 passenger journeys.
I would recommend contacting Norwegian Airlines once again to ask more details about your delay and why they are classifying it as remarkable situations - and keep records of your correspondence with the airline in case you have to refer back to it at a later date. If this had actually been a Thomson airplane then you would have been entitled to payment topic to satisfying the conditions. Unfortunately you would not be entitled to payment under EU261 rul; es in this circumstances. The only course of action you might now have is to whine direct to KLM/Delta (they are partner airline companies)and request compensation for the disruption.
Additionally you can approach a specialist legal company such as Bott and Co who specialise in air travel payment cases and have a track record of assisting consumers. Due to a malfunctioning Fire Extinguisher discharging in the cockpit, our flight was diverted to Barcelona, where the pilot and co-pilot were clinically cleared, the extinguisher was changed and the airplane re-fuelled. I have a couple of questions regarding this compensation as well as concerning expense sustained as an outcome of this delay.
Considering that less than half of 1 % of Ryanair air travels are postponed by over three hours, this judgment will have less impact on Ryanair than any other airline." Commenting on the CAA's move, he said the airline company was not sure why enforcement action was being threatened when Ryanair was complying fully with EU 261 policies. Airlines are now likely to move to a different defence to turn down payment claims, claiming that the technical fault was in fact a covert production defect".